Frequently Asked Questions
Everything you need to know about your Glossier favorites.
When will my order arrive?
Standard shipping typically takes 5-10 business days. Once your order ships, you will receive a tracking link via email to follow its journey.
What is your return policy?
We want you to love your glow. If a product isn't working for you, we offer free returns and exchanges within 30 days of purchase.
Are Glossier products cruelty-free?
Yes, we are proud to be a Leaping Bunny certified cruelty-free brand. We do not test our products or ingredients on animals.
How do I know which shade of Skin Tint or Stretch Concealer to choose?
You can use our online shade finder tool or email a selfie to our G-Team experts who can provide a personalized recommendation.
Do you ship internationally?
We currently ship to the United States, Canada, the UK, Ireland, Sweden, Denmark, France, and several other countries. Check our shipping page for the full list.
Are your products vegan?
While many of our products are vegan, some contain ingredients like beeswax or lanolin. You can find a full list of vegan-friendly options on our shop page.